Cadogan Holidays To Move To Comtec's Travelink System

Leading independent luxury tour operator, Cadogan Holidays, has announced plans to replace its tour operating systems with Comtec’s Travelink sales and management platform. The move, it says, is designed to significantly improve the service it offers to travel agents by enabling Cadogan to more effectively support its growing tailor-made program and enhance its eCommerce services.

The operator, established for over 50 years and part of the International Bland Group, which includes GB Airways, will use Travelink to manage and sell its existing product range and establish a modern technology platform that will enable Cadogan to introduce new travel products and sales channels. Cadogan plan to use Travelink’s dynamic packaging functionality extensively within the Call Centre environment and online.

The Travelink system will provide Cadogan’s staff with a new, web-based, sales system and will power the online booking services delivered via the company’s website. Travelink’s management module will also support a range of administration, commercial, marketing and reporting functions, designed to further automate Cadogan’s operational processes.   

 
Geoff Lawrence, Sales and Marketing Director at Cadogan commented, “The flexible packaging modules and seamless access to suppliers available via Travelink will enable us to far more efficiently deliver the personalised services our travel agent customers require. This will ensure our staff spend more time delivering our award-winning service and less-time administering travel bookings.”

According to Comtec, the component-based design of the Travelink platform enables travel companies to more effectively meet changing consumer requirements. Vicki Tittley, Comtec’s Head Of Sales commented “Travelink provides a flexible booking platform which presents travel options in the way an individual customer prefers to buy. For example, a tailor-made itinerary, a dynamically packaged holiday, or a fixed itinerary tour. We are finding that more and more travel companies, like Cadogan Holidays, are developing flexible propositions in response to changing consumer buying patterns. Travelink is designed for these kinds of businesses.”

For further information call +44  (0)1633 627500 or email info@comtec-europe.co.uk

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