Tailor-made For Tour Operators

In today’s competitive marketplace it’s simply not enough just to offer a good product and a friendly service. Your customers will expect you to tailor your offering to their precise needs. They will ask that you make your products instantly accessible via their preferred communication channel. They will want your staff to be knowledgeable and your prices to be competitive.

What is more you’ll need to deliver all of this more efficiently and profitably than your competitors. Perhaps by removing costly and inaccurate manual process. By up-selling and cross-selling complementary travel products. And by monitoring your competitive environment and tweaking your proposition in reaction to business opportunities and challenges.

 

Welcome to Travelink. Deployed with over 75 tour operator customers, Travelink is a browser-based sales and management system, designed to simplify the things that matter to tour operators - developing multiple sales channels, sourcing product efficiently, protecting margins, and enhancing service.

Sell Flexibly Via Multiple Distribution Channels

Using Travelink's powerful booking platform to power your call-centre, eCommerce and retail sales channels. Efficiently sell the products that your customers require. Including tailor-made itineraries, pre-packaged holidays, dynamic packages, tours and individual travel components.

Source and Sell Product Efficiently

Using Travelink's seamless links into hundreds of suppliers including airlines, bedbanks and ancillary travel suppliers. Whilst efficiently maintaining direct supplier allocations and managing complex airfare contracts using Travelink's interface into specialist airfare management tools.

Manage Your Margins Effectively and Protect Your Profits

Using Travelink’s comprehensive and dynamic pricing module. Whilst populating Travelink's integrated marketing and customer database and automatically handing off data to your accounting system. With its comprehensive range of business operations and reporting tools, Travelink is designed to help you run your business smarter and more cost-effectively.

Recognise your customers and show that you appreciate them

Using Travelink's integrated customer management module. Enabling your staff to efficiently record customer interactions, immediately recall their preferences and past-booking history and produce tailored, professional, documentation.

For further information about how Travelink can help you compete in  today’s dynamic marketplace call our sales team on +44 (0)1633 627500 or email info@comtec-europe.co.uk

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